Tailored IT Solutions for Rochester Area Municipalities
Real People. Reliable IT. Predictable Budgets for Local Governments.
We help local governments eliminate IT surprises and build a 3-year technology plan—so they can stay secure, budget confidently, and get fast, personal support when it matters most.
Download our free Municipal IT Budget Planning Guide - created for town and village leaders who want secure, predictable technology plans.
Comprehensive IT Services for Municipalities
Our specialized services are designed to meet the unique needs of local governments in the Rochester area, providing reliable and secure IT solutions.
vCIO Strategic Planning
Partner with our virtual Chief Information Officer to develop a strategic IT roadmap that aligns with your municipality’s goals and budget.
Technical Alignment Reviews
Stay compliant with New York State requirements through our regular reviews that ensure your technology is always up-to-date.
24/7 IT Support
Experience peace of mind with round-the-clock support from our dedicated team, ready to assist whenever issues arise.
Cybersecurity Solutions
Protect your municipality’s data with our comprehensive cybersecurity services, tailored to safeguard against evolving threats.
The Human Touch in IT Support
At Hurricane Technologies, we believe in the power of human interaction to deliver superior IT support that automated systems can’t match.
01
Personalized Assistance
02
Direct Communication
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Tailored Solutions
04
Proactive Engagement
Our Engagement Process
1
Initial Consultation
We begin with a detailed discussion to understand your current IT landscape and future goals.
2
vCIO Planning
Our virtual Chief Information Officer collaborates with you to craft a strategic IT roadmap.
3
Budget Management
We ensure your IT investments align with your budget while planning for future needs.
What Our Clients Say
★★★★★
“We appreciate your work and very thorough planning on the town’s behalf.”
Supervisor, Monroe County Town
★★★★★
“Always wonderful, timely service!”
Treasurer, Livingston County Village
★★★★★
“Absolutely the best service and communication you could ask for!!! Stop looking for others and feel confident about your service!!!“
Building Inspector, Genesee County Town
Your Questions Answered
Find answers to common questions about our managed IT services for municipalities.
How do you ensure we stay compliant with New York State requirements?
We monitor regulatory changes, implement required security controls, and perform recurring alignment reviews to ensure your municipality meets New York State standards for data protection, access control, and documentation.
What is vCIO planning and why do municipalities need it?
vCIO (virtual Chief Information Officer) planning gives your municipality long-term, strategic IT direction. We help you align technology with community goals, budget cycles, and operational needs — ensuring smoother service delivery and predictable spending.
Can you help us manage technology across multiple departments?
Yes. We perform multi-department assessments, standardize equipment and software, and improve security and communication across every municipal office — from clerk’s offices to DPW to public safety environments.
Can you help us prepare for cybersecurity insurance requirements?
Absolutely. We help municipalities complete insurance questionnaires, implement compliance controls, and strengthen security posture so you remain eligible and well-protected.
Do you assist with FOIL requests and data retention?
Yes. We help implement proper backup, archiving, and data retention solutions, making FOIL responses faster, more accurate, and far less burdensome for staff.
Can you help us reduce risk from outdated systems?
Yes. We identify aging or unsupported hardware and software, prioritize replacements, and build a long-term plan to reduce downtime, improve security, and eliminate emergency spending.
Do you provide after-hours support for critical municipal systems?
Yes. Municipalities often need support outside standard business hours. We offer after-hours availability and emergency response options to keep essential services running.
Can you help with budget planning or attend board meetings?
Yes. We prepare clear technology summaries, risk assessments, and budget recommendations that help boards understand what’s needed and why. We can also attend meetings to present information directly when requested.
Ready to Transform Your IT?
Want to Learn More? Let's Chat!
Office
3445 Winton Place
Suite 114
Rochester, NY 14623
Hours
M-F: 8am - 5pm
S-S: Emergency Only
Call Us
(585) 226-2526
