Managed IT Services

Providing IT Support and Services since 2002

IT, Keyboard Image

What We Do for Your Business

As your managed IT provider we become your complete IT department – no tech jargon, no confusion. Just friendly, reliable support you can count on whenever you need it.

We work extensively with you to proactively align your business with the ever changing standards and security needs of IT. Working with Hurricane Technologies provides your business with help desk and support, but what sets us apart is our ongoing technology assessments and reviews to plan for your future needs.

Our managed IT plans cover everything you need to keep your business up and running:

Proactive Planning & Consulting

With a dedicated virtual CIO (vCIO), you’ll always know what’s next and how to plan your IT budget wisely.

Business Continuity & Disaster Recovery Planning

We make sure your business stays protected and can bounce back quickly after any disruption.

System Monitoring & Inventory Management

We keep an eye on your systems around the clock to catch issues before they cause downtime.

    Microsoft 365 Management

    Keeping up with changes with Microsoft can be a challenge. We handle your Microsoft 365 email and security.

      Security Training & Scans

      We help your team stay aware of potential threats and keep your systems safe.

      Hardware & Software Upgrades

      We help you plan for the future so your technology never falls behind. 

      Your Local IT Partner –

      Here When You Need Us

      We know that keeping up with technology can be overwhelming, especially when it’s not your specialty. That’s where we come in. We handle everything from everyday support to long-term planning, so your systems run smoothly, securely, and efficiently.

      And when you call, you’ll reach a real person who’s ready to help — not a phone tree or chatbot.

      Owner, Kara Petti, at an IT conference presenting to group
      Networking Image

      We’re Connected Locally

      While we don’t provide cabling or phone systems directly, we work with some pretty great companies that do. If you are in need of these services we’d be happy to recommend some local companies for you to review. 

      Hosted VoIP Solutions

      While we don’t directly offer hosted VoIP solutions we do work with a local company that specializes in hosted VoIP; meaning they only provide phone services. They know what they are good at and they stick to it!

      Cabling

      Every network needs a strong physical backbone to run on. If you are in need of cabling for your office please let us know and we are happy to help.

      Let us focus on IT so you don't have to.

      If managing IT isn’t your thing, that’s okay — it’s ours. We’ll take care of your systems so you can focus on what matters most: running your business.
      Call Us Today!

      Want to Learn More? Let's Chat!

      Please do not use the contact form for support requests. Support requests should be called in.

      Office

      3445 Winton Place
      Suite 114
      Rochester, NY 14623

      Hours

      M-F: 8am - 5pm
      S-S: Emergency Only

      Call Us

      (585) 226-2526